Most of our credit approved orders, placed before midnight PST, will be ship up to 72 hours. If you prefer to pay by check, we are glad to help you. Please remember that we cannot ship your products until payment is received and verified. (More information See Methods of Payment)
Shipping to an alternate address other than your billing address
Company shipping policy that protects you against any fraud on the credit card, we will only ship to the billing address of your credit card. To ship to a secondary address, other than your credit card’s billing address please contact your Credit Card Company and have them note the alternate shipping address. This procedure will not affect your billing information, and will automatically be deleted from your account within 48 hours.
Make note that it is your responsibility to follow our credit card policy regarding shipping addresses. Not following the previous procedures will cause a delay in your order.
We ship your order via FedEx and UPS and method of shipment does not mean you will receive your order within the specified number of days. Please note that we consider from the day we ship your order and not from the day you placed your order.
We will ship most of our items up to 3 days after clarifying for the item. We only ship to the Lower 48 states.
HAWAII / ALASKA: We will ship to HAWAII and ALASKA, but the buyer must contact us first for additional shipping costs.
All items above 120 lbs in weight or 129” in total dimensions can be subject to extra charges as this will be shipped with Freight Service or Trucking Company. Please see below for further details:
If you don’t have a forklift or loading dock, lift-gate service will be required and a $95.00 fee will be charged.
If you require inside delivery, an ADDITIONAL $95.00 fee will be charged for ground floor or a $140.00 for above or below ground floor WITH FREIGHT ELEVATOR
Please contact us if you have any special instructions.
No Shipping to:
US TERRITORIES, such as PUERTO RICO or GUAM
INTERNATIONAL, MEXICO, or CANADA: (Some exceptions will be made for high-cost items, please contact us in advance for details.) International shipping rates may vary. Customers with international shipments are responsible for paying the customs and import duties at the time of delivery. In case you dispute the customs and/or import fees, Company reserves the right to deduct this fee from your given credit card information.
PO BOX or APO BOX or FPO BOX: You must have a verified street address for FedEx or UPS to deliver. We will not ship to PO and APO or FPO Boxes.
Please CONTACT US for any shipping questions or concerns.